Preparing your PC & Iden phone for code reading:
Before we can read the unlock code from your IDEN phone, you must make sure all the Motorola USB drivers are installed correctly for your phone
DISABLE YOUR ANTI-VIRUS !!!
Make SURE your phones Battery is fully charged before beginning !!!
1. Download and install software
2. Install Motorola Iden Drivers (START > ALL PROGRAMS > NEXTGEN SERVER > IDEN CODE READER > Iden Drivers)
4. Power on your phone and connect via USB cable (if windows detects new hardware run through all of the new hardware found driver installation wizards that appear)
5. Place Motorola IDEN Into “boot mode” ( Hold * and # key and power on handset)
6. Connect Iden phone to PC via USB cable.
7. Windows will detect new hardware and install drivers. (if windows detects new hardware run through all of the new hardware found driver installation wizards that appear)
For i475 the procedure is different.
You will need a modified USB cable as detailed on the next page.
1. Place Motorola IDEN Into “boot mode” ( Hold * and # key and power on handset)
2. Connect Iden phone to PC via USB cable.
3. Connect the 9v power to the cable for a few seconds
4. Windows will detect the phone, in device manager you will see “Motorola FLASH Interface.
5. Remove the power from the cable.
6. Proceed to unlock.
i475 USB cable with external power connector
Your phone and PC are now ready to proceed.
DO NOT install any Motorola P2k Drivers
If you have Motorola P2k Drivers Installed on your PC, please make sure you uninstall them before attempting to CNS unlock.
only use the Motorola Iden Drivers
Removing CNS Unlock From your phone.
There are now two services for removing Iden CNS lock from Iden phones:-
• Unlock CNS Old
• Unlock CNS New
“Unlock CNS New” for:-
• i296 (new v37 07-02-2010)
• All i410
• i465 (v20 and higher)
• i855e
• i412 (new Jan 2012)
• i475 (new Jan 2012, requires USB cable with 9v)
“Unlock CNS Old” for:-
• i290
• i335
• i425
• i776
• i465 (V19 and older)
Launch the unlock client/software
1.START > ALL Programs > Multi Unlock Client > Iden Reader
2.Click on the settings tab, insert your User Name & Password as provided to you.
3.Select Main Server, then Click on “Save login data”
4.Now click on the “Iden Workshop” tab
5.Place Motorola IDEN Into “boot mode” ( Hold * and # key and power on handset)
7.i475 Only (connect power to cable untill windows detects flash interface, then remove power from cable)
8.Click on the correct button for your device“Unlock CNS New” for:-
• i296 (new v37 07-02-2010)
• All i410
• I465“Unlock CNS Old” for:-
• i290
• i335
• i425
• i776
9.The client will now remove the CNS unlock
(if unlock fails on i465, and your phones firmware version is V19 or lower, please
retry with “Unlock CNS Old”)
